Studio Policies

Studio Policies

  1. All sessions and classes are subject to a 24 hour cancellation policy.

  2. Tower Classes must have a minimum of 3 participants to run.
     
  3. Sessions are booked as private, duet or trio. If three participants are booked and one early cancels, the remaining 2 will have the options of either taking the duet at the instructor's duet rate, going into another time slot, or early cancelling for that session. If a duet is booked and one participant early cancels then the remaining participant will be offered a private at the instructor's rate, the option of going into another time slot, or early cancelling that session.
     
  4. Expiration policy – packages of $300 or more expire 4 months from the purchase date unless specific arrangements have been made with Premier Pilates of Scottsdale.
     
  5. There are no credit card refunds and accounts are not transferrable.
     
  6. Clients arriving more than ten minutes late for a session or class may not be permitted to attend and will be charged in full for the session.
     
  7. Please turn cell phones to vibrate or off. In an emergency, cell phones will be allowed to stay on.

Connect with us

Questions? We're here to help.