- All sessions and classes are subject to a 24 hour cancellation policy.
- Tower Classes must have a minimum of 3 participants to run.
- Sessions are booked as private, duet or trio. If three participants are booked and one early cancels, the remaining 2 will have the options of either taking the duet at the instructor's duet rate, going into another time slot, or early cancelling for that session. If a duet is booked and one participant early cancels then the remaining participant will be offered a private at the instructor's rate, the option of going into another time slot, or early cancelling that session.
- Expiration policy – packages of $300 or more expire 4 months from the purchase date unless specific arrangements have been made with Premier Pilates of Scottsdale.
- There are no credit card refunds and accounts are not transferrable.
- Clients arriving more than ten minutes late for a session or class may not be permitted to attend and will be charged in full for the session.
- Please turn cell phones to vibrate or off. In an emergency, cell phones will be allowed to stay on.