NEW CLIENTS

HOW TO GET STARTED?

Get started with your initial assesment

Our initial consultation allow us to asses your movement patterns and asymmetries with a keen eye and therefore devise a movement program to best fit your individual body and individual goals. These initial sessions also allow you to become comfortable with the various equipment used in our studio as well as act as a base from which we can help you build/rebuild a loving relationship with your own body. Your initial consultation will become the basis of your Pilates movement practice and you will be given personalized one-on-one attention from your instructor during this 30 min free session. Please call 480-285-8058 for availability.

Before your first class/session

Feel free to give us a call or drop us an email to discuss any questions or problems you may have either about your body, our sessions or what services to book into. We want you to feel comfortable before you even set foot  in our door and we value the relationships we build with our clients, so call, email and ask away –  we are here to help! All sessions must be booked, either by scheduling online or on the MindBody App, or giving us a call or a email and we will book it in for you. Once you are all booked in, please arrive at least 10 minutes early so you can get comfortable in our space and ask us as many questions at your heart desires.

How to buy a class pass or membership

Call 480-285-8058 or go to the Purchase menu and select the closest studio that works best for you, you can book your class and pay for a pass or membership here which has the information on all of our class passes.

Bookings and waitlist

Feel free to book online through our webpage or on the MindBody App on your mobile device. We are also available by phone or email if you would prefer us to help you out with that side of things or even drop by into the studio and book on one of the iPads at he front desk. If a class is fully booked you can join the waitlist and receive an email & text message once you’re placed in class. You can respond to the sms with Y to accept your spot or N to pass your spot on to the next person on the list. this system works smoothly and efficiently so if you’re unable to get in, just pop your name on the waitlist and you’ll more often than not to grab yourself a spot!

No shows and late cancellations

When people don’t show up for a class or cancel, often other SPY clients miss out if not enough notice given. Please be advised that we have a 24 hour cancellation policy in effect on all our group and private Pilates lessons. Proper notice should be given or class charges will apply.

How often to come?

We suggest attending to the studio at least 2-3 times per week to allow maximum input of newly acquired movement patterns into the body, increased strength, flexibility and better posture. For peace of mind and general wellbeing, we encourage you to come as often as you can to do diversify your sessions and to keep the body on its toes.

What to wear for Pilates?

Comfortable and stretchy clothes will offer you the most freedom for you to exercise your body in and allow teachers to check the alignment and movement patterns of your body with their watchful eye. For hygiene reasons we request that clients wear  socks to their session, preferably ones with grip on the bottom for safety reasons – don’t worry, if you don’t have any, we have them available in the studio.

What to bring to your class?

Bring a bottle of water and socks with a grip sole. The studio provides filter water and clean towels, socks to borrow or new to purchase.

Facilities

From the moment you step through the door you will know and feel you are somewhere very special where your body almost automatically takes a breath and feels at home in our movement spa surroundings. Smell the beautiful essential oils burning at the front desk, we have the finest and most beautiful Pilates equipment on the market all in our immaculately designed studio.
We have bathrooms available and you are more than welcome to shower before or after your session if you are coming either from or heading to work (shower applies only at our south location – Lincoln Dr and Scottsdale Rd) All products in the studio are of the highest quality and we are proud to offer you the use of beautiful toiletries and exquisite towels for use should you need for showering purposes.

Before attending your first class

Please download and sign our student waiver before coming to your first class. If you are under 18 years old you will need to have it signed by parent or guardian.

Download Waiver
Download Medical History Form

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